Strategy, Governance and Training

Role-Based Security Awareness Training

We train your staff using attack scenarios relevant to their roles. We measure the impact of the training on behavior.

What it is

Attackers target each role differently. The finance team may receive fake payment instructions, the help desk fake password reset requests, and HR a CV with a malicious attachment. Role-based training teaches what to check in these cases and which verification steps to apply.

Scope

  • Role-based risk analysis and audience grouping
  • Separate content for finance, help desk, HR, and executives
  • Adding verification steps to payment and password reset processes
  • Phishing simulations conducted with your approval
  • Measurement before and after training
  • Introducing the channel for reporting suspicious activity

The need

When organizations need it

  • When a fraud attempt occurs using a fake payment instruction or executive impersonation.
  • When general awareness training is complete but the same errors persist in phishing simulations.
  • When you need to demonstrate to an auditor that awareness training is effective.

Method

How we work

  1. Role analysis

    We identify which role is targeted by which attack and which processes carry risk.

  2. Content

    We prepare short sessions for each role, using scenarios from its own workflow.

  3. Delivery

    We deliver the training and reinforce it with phishing simulations, with your approval.

  4. Measurement

    We compare results before and after and report where process changes are needed.

Outcome

What you have at the end

The attacks each role faces and the verification steps to apply are defined. The impact of the training is measured and necessary process improvements are identified.

Frequently asked questions

How are phishing simulation results used regarding employees?

Results are used to assess processes and training needs, not individuals. We determine the reporting format with your HR and legal teams.

Is there separate content for executives?

Yes. Executive content covers executive impersonation, payment approval, and crisis decision-making. NIS2 also requires management body members of in-scope EU organizations to receive cybersecurity training.

Strategy, Governance and Training

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Tell us briefly what you need. We will agree on the scope and timing together in the first meeting.

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